Periodical 5-10sec freezes in XFCE/Browser/Any Application

[thodor]

System Information:


Kali Version: 2023.4 XFCE
Kali Installation: SSD
Host: ThinkPad T470
HDD: ADATA SU760



Issue Description:

Ever since the installation of Kali Linux (approximately 2 weeks ago), I have been experiencing periodic freezes in active applications, forcing me to halt any work for 5 to 10 seconds. The issue persists since the installation

Upon investigating, I found the following I/O error in the dmesg output related to the device /dev/sda:


[301424.403939] ata3: SATA link up 6.0 Gbps (SStatus 133 SControl 300)[301424.409356] ata3.00: ACPI cmd f5/00:00:00:00:00:a0(SECURITY FREEZE LOCK) filtered out
[301424.409362] ata3.00: ACPI cmd ef/10:03:00:00:00:a0(SET FEATURES) filtered out
[301424.431121] ata3.00: ACPI cmd f5/00:00:00:00:00:a0(SECURITY FREEZE LOCK) filtered out
[301424.431128] ata3.00: ACPI cmd ef/10:03:00:00:00:a0(SET FEATURES) filtered out
[301424.446402] ata3.00: configured for UDMA/133
[301424.458551] scsi_io_completion_action: 4 callbacks suppressed
[301424.458558] sd 2:0:0:0: [sda] tag#17 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=30s
[301424.458563] sd 2:0:0:0: [sda] tag#17 Sense Key : Illegal Request [current]
[301424.458565] sd 2:0:0:0: [sda] tag#17 Add. Sense: Unaligned write command
[301424.458568] sd 2:0:0:0: [sda] tag#17 CDB: Read(10) 28 00 02 96 65 80 00 00 08 00
[301424.458569] blk_print_req_error: 4 callbacks suppressed
[301424.458571] I/O error, dev sda, sector 43410816 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 2
[301424.458610] ata3: EH complete


Additionally, there is another possibly related error:


[301424.085138] ata3.00: status: { DRDY }
[301424.085140] ata3.00: failed command: WRITE FPDMA QUEUED
[301424.085142] ata3.00: cmd 61/08:f0:70:8b:55/00:00:06:00:00/40 tag 30 ncq dma 4096 out
res 40/00:ff:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[301424.085148] ata3.00: status: { DRDY }

I have also checked the SMART attributes of the drive and found no issues, with Reallocated_Sector_Ct showing 0.


ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 100 100 050 Pre-fail Always - 0
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 4680
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 2529
177 Wear_Leveling_Count 0x0032 100 100 000 Old_age Always - 118
181 Program_Fail_Cnt_Total 0x0032 100 100 000 Old_age Always - 0
182 Erase_Fail_Count_Total 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 41
194 Temperature_Celsius 0x0032 100 100 000 Old_age Always - 26
195 Hardware_ECC_Recovered 0x0032 100 100 000 Old_age Always - 0
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0
199 UDMA_CRC_Error_Count 0x0032 100 100 000 Old_age Always - 0
232 Available_Reservd_Space 0x0032 100 100 000 Old_age Always - 100
241 Total_LBAs_Written 0x0032 100 100 000 Old_age Always - 336297
242 Total_LBAs_Read 0x0032 100 100 000 Old_age Always - 209235
245 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 513329



I have come across an article (https://askubuntu.com/questions/105030/what-is-happening-i-o-error-dev-sda-sector-545868115) suggesting that a faulty drive may be the cause. However, after inspecting the S.M.A.R.T, the drive seems to be healthy.
One potential solution I found is running the repair utility fsck, but I am unsure if this is a safe option.


I would appreciate any guidance to help with the problem! :)

[thodor]

The trouble arose from a faulty drive. Yet, it didn't stand out when using Windows, so I assumed it was a Linux problem.

Freezes were solved by moving the system to a new drive.

[McNightstricker]

Same problem here, everything goes weong after (about 20) minutes of using kali linux, while my kali is alongside windows 10 installed, my PC is (Lenovo 4GB Ram, core i5 8th g)
SSD hard drive, please any help?