View Full Version : Troubleshooting - Installing Kali-Linux

2014-03-26, 11:40
When installing Kali-Linux, you may run into issues during the setup process.
Depending on the the issue & the error message displayed, you may see to get a better understanding of the issue before you can find the solution. This is where log files are highly useful.

When posting issues regarding bad setups of the Kali-Linux, please provide your log file(s)... as well as basic system information (https://forums.kali.org/showthread.php?20807-Basic-Commands&p=32649&viewfull=1#post32649).
Without them, it is very hard to understand what the issue is that your facing.

Stage 1.
Below are two different issues demonstrations two different error message for two different problems.
You will notice, one of them is very vague (doesn't include any details), and the other hints at what is wrong (and also where to check).
We need to 'go back' to the install menu that is automatically walkthrough during the setup process. However, the 'go back' option isn't always available (sometimes you need to select 'continue' before the 'go back option' is available).

Note: Very vague error message. Only option is 'Continue'.

Note: Brief error message. Options are either 'Continue' or 'Go Back'.

Stage 2.
Locate the 'Save debug logs' option in the install menu.

Note: There are various troubleshooting options to select

Stage 3.
You then have the option where to store & how to access the log files. In this example we will select 'web', as we have an network connection & another device on the network that has a web browser to be able to access them.


2014-03-26, 12:26
Stage 4.
It will then display the a web address, of which is now accessible to any other devices that are connected to the network.

Note: If it wasn't able to make it to the 'configure the network' stage, please make sure there is a DHCP service running on the network.

Stage 5.
We are now able to remotely access the log files for the Kali-Linux install.

Note: If this is done a VM, depending on the network adapter settings you may be able to use the host machine to access them

Alternative solution (Virtual Console method)
Depending on the problem, you may be able to access another virtual console and locally view the output (e.g. see the second error message in stage 1).
You can switch between virtual consoles by pressing the following (default) key combinations, "Ctrl" + "Alt" + "Function Numbers" (e.g. F1-F7)

Note: In this example, it was on #4 (as stated in the error message)

Additional Resources
For additional information: http://www.debian.org/releases/stable/i386/ch05s04.html