Installing Parallels Tools from Parallels Desktop 8 on Mac Book Pro Retina

**nox** · 2013-03-14

HI,
I installed Kali Linux on my Retina with Parallels Desktop 8 and i need to install Parallels Tools.
For that i had to set the installer.x86_64 permissions to read and write but now when i'm installing, i get a error saying that an error occurred when downloading required components for parallels tools installation:
- make
- kernel sources
Install these components and try again

Please help, what can ai do?

Thanks in advance.

Ruben Ribeiro

**brav0hax** · 2013-03-18

Originally Posted by nox

HI,
I installed Kali Linux on my Retina with Parallels Desktop 8 and i need to install Parallels Tools.
For that i had to set the installer.x86_64 permissions to read and write but now when i'm installing, i get a error saying that an error occurred when downloading required components for parallels tools installation:
- make
- kernel sources
Install these components and try again

Please help, what can ai do?

Thanks in advance.

Ruben Ribeiro

Did you try what the error told you to do?

try this within Kali before trying to install the tools:

Code:

apt-get update && apt-get install -y make linux-headers-$(uname -r)

**maverik35** · 2013-03-19

Originally Posted by nox

HI,
I installed Kali Linux on my Retina with Parallels Desktop 8 and i need to install Parallels Tools.
For that i had to set the installer.x86_64 permissions to read and write but now when i'm installing, i get a error saying that an error occurred when downloading required components for parallels tools installation:
- make
- kernel sources
Install these components and try again

Please help, what can ai do?

Thanks in advance.

Ruben Ribeiro

yes indeed, you need to install make and headers...

Do as stated by brav0hax, those 2 files are needed to install the parallels tools...

Luck.

**johndo** · 2013-03-22

Originally Posted by brav0hax

Did you try what the error told you to do?

try this within Kali before trying to install the tools:

Code:

apt-get update && apt-get install -y make linux-headers-$(uname -r)

Hello,

I have the same problem, I tried to install linux-headers before :*

Code:

root@kali:~/Desktop/Parallels Tools# apt-get install -y make linux-headers-$(uname -r)
Reading package lists... Done
Building dependency tree       
Reading state information... Done
linux-headers-3.7-trunk-686-pae is already the newest version.
make is already the newest version.
make set to manually installed.
0 upgraded, 0 newly installed, 0 to remove and 27 not upgraded.

But when I*tried to install parallels tools I*get this error :*

Code:

Parallels Tools 8.0.18354.823166 Installer started.
2013-03-20T03:17:45-0400: Failed to setup console printk level.
2013-03-20T03:17:52-0400: ./installer/pm.sh: line 783: [: 7-trunk-686-pae: integer expression expected
2013-03-20T03:17:52-0400: execCmd: ./installer/pm.sh check_guest_tools 2>&1 [1]
2013-03-20T03:19:02-0400: ./installer/pm.sh: line 783: [: 7-trunk-686-pae: integer expression expected
Get:1 http://http.kali.org kali InRelease [22.0 kB]
Hit http://security.kali.org kali/updates InRelease
Get:2 http://http.kali.org kali/main Sources [7,531 kB]
Ign http://security.kali.org kali/updates/contrib Translation-en_US
Ign http://security.kali.org kali/updates/contrib Translation-en
Ign http://security.kali.org kali/updates/main Translation-en_US
Ign http://security.kali.org kali/updates/main Translation-en
Ign http://security.kali.org kali/updates/non-free Translation-en_US
Ign http://http.kali.org kali/contrib Translation-en_US
Ign http://security.kali.org kali/updates/non-free Translation-en
Ign http://http.kali.org kali/contrib Translation-en
Ign http://http.kali.org kali/main Translation-en_US
Ign http://http.kali.org kali/main Translation-en
Ign http://http.kali.org kali/non-free Translation-en_US
Ign http://http.kali.org kali/non-free Translation-en
Hit http://security.kali.org kali/updates/main i386 Packages
Get:3 http://http.kali.org kali/non-free Sources [116 kB]
Hit http://security.kali.org kali/updates/contrib i386 Packages
Hit http://http.kali.org kali/contrib Sources
Hit http://security.kali.org kali/updates/non-free i386 Packages
Get:4 http://http.kali.org kali/main i386 Packages [8,427 kB]
Get:5 http://http.kali.org kali/non-free i386 Packages [114 kB]
Hit http://http.kali.org kali/contrib i386 Packages
Fetched 16.2 MB in 24s (657 kB/s)
Reading package lists...
Return code from apt-get update is 0
WARNING: The following packages cannot be authenticated!
  linux-headers-3.7-trunk-686-pae linux-headers-3.7-trunk-common
Authentication warning overridden.
(Reading database ... 
(Reading database ... 5%
(Reading database ... 10%
(Reading database ... 15%
(Reading database ... 20%
(Reading database ... 25%
(Reading database ... 30%
(Reading database ... 35%
(Reading database ... 40%
(Reading database ... 45%
(Reading database ... 50%
(Reading database ... 55%
(Reading database ... 60%
(Reading database ... 65%
(Reading database ... 70%
(Reading database ... 75%
(Reading database ... 80%
(Reading database ... 85%
(Reading database ... 90%
(Reading database ... 95%
(Reading database ... 100%
(Reading database ... 241357 files and directories currently installed.)
Preparing to replace linux-headers-3.7-trunk-686-pae 3.7.2-0+kali5 (using .../linux-headers-3.7-trunk-686-pae_3.7.2-0+kali6_i386.deb) ...
Unpacking replacement linux-headers-3.7-trunk-686-pae ...
Preparing to replace linux-headers-3.7-trunk-common 3.7.2-0+kali5 (using .../linux-headers-3.7-trunk-common_3.7.2-0+kali6_i386.deb) ...
Unpacking replacement linux-headers-3.7-trunk-common ...
Setting up linux-headers-3.7-trunk-common (3.7.2-0+kali6) ...
Setting up linux-headers-3.7-trunk-686-pae (3.7.2-0+kali6) ...
WARNING: The following packages cannot be authenticated!
  dkms
Authentication warning overridden.
Selecting previously unselected package dkms.
(Reading database ... 
(Reading database ... 5%
(Reading database ... 10%
(Reading database ... 15%
(Reading database ... 20%
(Reading database ... 25%
(Reading database ... 30%
(Reading database ... 35%
(Reading database ... 40%
(Reading database ... 45%
(Reading database ... 50%
(Reading database ... 55%
(Reading database ... 60%
(Reading database ... 65%
(Reading database ... 70%
(Reading database ... 75%
(Reading database ... 80%
(Reading database ... 85%
(Reading database ... 90%
(Reading database ... 95%
(Reading database ... 100%
(Reading database ... 241357 files and directories currently installed.)
Unpacking dkms (from .../dkms_2.2.0.3-1.2_all.deb) ...
Processing triggers for man-db ...
Setting up dkms (2.2.0.3-1.2) ...
2013-03-20T03:19:02-0400: execCmd: ./installer/pm.sh download_guest_tools 2>&1 [0]

Wed Mar 20 03:19:02 EDT 2013
Start installation or upgrade of Guest Tools
new version of parallels tools
Installed Guest Tools were not found
Perform installation into the /usr/lib/parallels-tools directory
cat: /usr/lib/parallels-tools/kmods/../version: No such file or directory
./installer/install-kmods.sh: 36: [: Illegal number: 7-trunk-686-pae
Start installation of prl_eth kernel module
awk: cannot open /lib/modules/3.7-trunk-686-pae/build/include/linux/version.h (No such file or directory)
/bin/sh: 1: [: -ge: unexpected operator
make: Entering directory `/usr/lib/parallels-tools/kmods'
cd prl_eth/pvmnet && make
awk: cannot open /lib/modules/3.7-trunk-686-pae/build/include/linux/version.h (No such file or directory)
/bin/sh: 1: [: -ge: unexpected operator
/bin/sh: 1: [: -ge: unexpected operator
make[1]: Entering directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
Makefile:41: *** Unsupported kernel version  in /lib/modules/3.7-trunk-686-pae/build.  Stop.
make[1]: Leaving directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
make: *** [installme] Error 2
make: Leaving directory `/usr/lib/parallels-tools/kmods'
Error: could not build kernel modules
Error: failed to install kernel modules
2013-03-20T03:19:02-0400: execCmd: ./install --install [143]
2013-03-20T03:19:02-0400: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information.
2013-03-20T03:25:59-0400: Exiting with code 1
2013-03-20T03:37:35-0400: 

Parallels Tools 8.0.18354.823166 Installer started.
2013-03-20T03:37:35-0400: Failed to setup console printk level.
2013-03-20T03:37:38-0400: ./installer/pm.sh: line 783: [: 7-trunk-686-pae: integer expression expected
2013-03-20T03:37:38-0400: execCmd: ./installer/pm.sh check_guest_tools 2>&1 [1]
2013-03-20T03:37:57-0400: ./installer/pm.sh: line 783: [: 7-trunk-686-pae: integer expression expected
Hit http://http.kali.org kali InRelease
Hit http://security.kali.org kali/updates InRelease
Hit http://http.kali.org kali/main Sources
Hit http://security.kali.org kali/updates/main i386 Packages
Hit http://http.kali.org kali/non-free Sources
Hit http://security.kali.org kali/updates/contrib i386 Packages
Hit http://http.kali.org kali/contrib Sources
Hit http://security.kali.org kali/updates/non-free i386 Packages
Hit http://http.kali.org kali/main i386 Packages
Hit http://http.kali.org kali/non-free i386 Packages
Hit http://http.kali.org kali/contrib i386 Packages
Ign http://security.kali.org kali/updates/contrib Translation-en_US
Ign http://security.kali.org kali/updates/contrib Translation-en
Ign http://security.kali.org kali/updates/main Translation-en_US
Ign http://security.kali.org kali/updates/main Translation-en
Ign http://http.kali.org kali/contrib Translation-en_US
Ign http://security.kali.org kali/updates/non-free Translation-en_US
Ign http://security.kali.org kali/updates/non-free Translation-en
Ign http://http.kali.org kali/contrib Translation-en
Ign http://http.kali.org kali/main Translation-en_US
Ign http://http.kali.org kali/main Translation-en
Ign http://http.kali.org kali/non-free Translation-en_US
Ign http://http.kali.org kali/non-free Translation-en
Reading package lists...
Return code from apt-get update is 0
2013-03-20T03:37:57-0400: execCmd: ./installer/pm.sh download_guest_tools 2>&1 [0]

Wed Mar 20 03:37:58 EDT 2013
Start installation or upgrade of Guest Tools
new version of parallels tools
Installed Guest Tools were not found
Perform installation into the /usr/lib/parallels-tools directory
cat: /usr/lib/parallels-tools/kmods/../version: No such file or directory
./installer/install-kmods.sh: 36: [: Illegal number: 7-trunk-686-pae
Start installation of prl_eth kernel module
awk: cannot open /lib/modules/3.7-trunk-686-pae/build/include/linux/version.h (No such file or directory)
/bin/sh: 1: [: -ge: unexpected operator
make: Entering directory `/usr/lib/parallels-tools/kmods'
cd prl_eth/pvmnet && make
awk: cannot open /lib/modules/3.7-trunk-686-pae/build/include/linux/version.h (No such file or directory)
/bin/sh: 1: [: -ge: unexpected operator
/bin/sh: 1: [: -ge: unexpected operator
make[1]: Entering directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
Makefile:41: *** Unsupported kernel version  in /lib/modules/3.7-trunk-686-pae/build.  Stop.
make[1]: Leaving directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
make: *** [installme] Error 2
make: Leaving directory `/usr/lib/parallels-tools/kmods'
Error: could not build kernel modules
Error: failed to install kernel modules
2013-03-20T03:37:58-0400: execCmd: ./install --install [143]
2013-03-20T03:37:58-0400: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information.
2013-03-20T03:38:03-0400: Exiting with code 1

I'm not a linux ninja, thanks in advance!

John!

**overmetal61** · 2013-03-24

The issue is that Parallels Tools does not support the Linux 3.7 kernel which Kali is using... Guess we are at the mercy of waiting on parallels...

More info is available here:
http://forums.bodhilinux.com/index.p...post__p__65986

**overmetal61** · 2013-04-03

WOOHOO! Parallels 8 has released an update and Parallel Tools are now WORKING in Kali!

Build 8.0.18483
(Revision 860857; March 30, 2013)

**n0sup4u** · 2013-04-04

Originally Posted by overmetal61

WOOHOO! Parallels 8 has released an update and Parallel Tools are now WORKING in Kali!

Build 8.0.18483
(Revision 860857; March 30, 2013)

Awesome! Thank you for the info!

**seag33k** · 2013-04-06

Originally Posted by n0sup4u

Awesome! Thank you for the info!

Thanks for the helpful information but I still can't get the Parallels tools installed. I've followed the instructions in this tread but still can't make it work. Could someone write step by step what that did to get it working. Sorry for being so dense this morning, but its been a long week

**seag33k** · 2013-04-06

My first post never got posted, so here is a second try.

I've got the latest build of Parallels and have followed the suggestions in this thread, but I still get the error that it is missing make and kernel sources. Could someone put down their exact step by step process they used to get this working?

Thank You!

**seag33k** · 2013-04-07

Originally Posted by seag33k

My first post never got posted, so here is a second try.

I've got the latest build of Parallels and have followed the suggestions in this thread, but I still get the error that it is missing make and kernel sources. Could someone put down their exact step by step process they used to get this working?

Thank You!

Figured it out. I forgot the -R when I ran chmod on my local directory of the tools. Once I did that, boom it worked. Thanks!

**xkali** · 2014-01-17

Originally Posted by seag33k

Figured it out. I forgot the -R when I ran chmod on my local directory of the tools. Once I did that, boom it worked. Thanks!

I know I'm a little late to the party, but could you elaborate a bit on this?

I have the latest build of Parallels 8 (Build 8.0.18615) and I am still unable to install Parallels Tools. I still get the following in my log after a failed installation:

Code:

make: Leaving directory `/usr/lib/parallels-tools/kmods'
Error: could not build kernel modules
Error: failed to install kernel modules
2013-03-20T03:37:58-0400: execCmd: ./install --install [143]
2013-03-20T03:37:58-0400: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information.
2013-03-20T03:38:03-0400: Exiting with code 1

Any ideas? I've run apt-get update and upgrade, and I've also run apt-get install -y make linux-headers-$(uname -r).

I thought the new version of Parallels Tools was supposed to resolve the kernel compatibility problem...? Unless the latest version of Kali is up to a different unsupported kernel again?

**maverik35** · 2014-01-19

post the /var/log/parallels-tools-install.log file.

**xkali** · 2014-01-19

Actually, the snippet from my last post had the part of the log that I thought was the most important. I double checked my kernel version and it seems that Kali is up to kernel version 3.12, while I think Parallels 8 (and maybe even 9?) still only supports linux kernel up to version 3.7. So that seems to be the reason for my problems...

The only possible solution that I have found is to follow the instructions here to patch the installer to allow it to run on kernel 3.12: http://forum.parallels.com/showthrea...buntu-14-04%29

But the author says it's for Parallels Tools 9 (I have 8) and I don't quite understand what the script is doing to know if it's safe to execute on my machine. Might have no choice but to give it a shot, though...

**Mehran** · 2014-03-02

Installing Parallels Tools to Kali Linux (Kernel v.3.12)

Posting this here since i always seem to have a problem getting this working:

Mount the Parallels Tools CD in the VM
Download the patch from http://pastebin.com/8imsrmcN or here: parallels-tools-linux-3.12-prl-fs-9.0.23350.941886.patch
Make a copy of the Parallels Tools CD, enter the directory, & patch it:
cd /media/cdrom0
cp -r install installer/ kmods/ tools/ version /tmp
cd /tmp/kmods
tar -xaf prl_mpd.tar.gz
patch -p1 -d prl_fs < parallels-tools-linux-3.12-prl-fs-9.0.23350.941886.patch
tar -czf prl_mod.tar.gz prl_eth prl_fs prl_fs_freeze prl_tg Makefile.kmods dkms.conf
chmod +x install
./install
Follow the GUI installer for Parallels Tools
You should now be able to get Parallels Tools installed on kernel version 3.12.

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