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Thread: Troubleshooting USBwireless keyboard

  1. #1

    Troubleshooting USBwireless keyboard

    Here is the situation: I have a Dell Wireless Keyboard (it is fairly old... got it around 2008). The keyboard is this one: https://www.amazon.com/Dell-Y-RAQ-DE...ct_top?ie=UTF8

    I have a USB drive with a bootable image of Kali and other one with Tails. If I boot the machine with this keyboard into Tails, everything works. If I boot into the live image of Kali on the same machine, the keyboard does not work.

    The keyboard does work when the system first boots up (I can hit F12 to enter the BIOS boot menu). It seems to stop working when Kali loads.

    I see the following in the Kali dmesg output:

    Code:
    [    1.887050] usb 2-1: New USB device found, idVendor=046d, idProduct=0b02
    [    1.887117] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
    [    1.887181] usb 2-1: Product: BT Mini-Receiver
    [    1.887243] usb 2-1: Manufacturer: Logitech
    [    1.890134] hub 2-1:1.0: USB hub found
    [    1.892067] hub 2-1:1.0: 3 ports detected
    ...
    [    2.172028] usb 2-1.2: new full-speed USB device number 3 using uhci_hcd
    ...
    [    2.325055] usb 2-1.2: New USB device found, idVendor=046d, idProduct=c70e
    [    2.325126] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
    [    2.325262] usb 2-1.2: Product: BT Mini-Receiver
    [    2.325324] usb 2-1.2: Manufacturer: Logitech
    [    2.325385] usb 2-1.2: SerialNumber: 000761C78A18
    [    2.332458] hidraw: raw HID events driver (C) Jiri Kosina
    [    2.338341] usbcore: registered new interface driver usbhid
    [    2.340818] usbhid: USB HID core driver
    [    2.341533] input: Logitech BT Mini-Receiver as /devices/pci0000:00/0000:00:1a.1/usb2/2-1/2-1.2/2-1.2:1.0/0003:046D:C70E.0001/input/input2
    [    2.396614] hid-generic 0003:046D:C70E.0001: input,hidraw0: USB HID v1.11 Keyboard [Logitech BT Mini-Receiver] on usb-0000:00:1a.1-1.2/input0
    [    2.404061] usb 2-1.3: new full-speed USB device number 4 using uhci_hcd
    [    2.556057] usb 2-1.3: New USB device found, idVendor=046d, idProduct=c70a
    [    2.556127] usb 2-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
    [    2.556209] usb 2-1.3: Product: BT Mini-Receiver
    [    2.556264] usb 2-1.3: Manufacturer: Logitech
    [    2.556318] usb 2-1.3: SerialNumber: 000761C78A18
    [    2.571434] input: Logitech BT Mini-Receiver as /devices/pci0000:00/0000:00:1a.1/usb2/2-1/2-1.3/2-1.3:1.0/0003:046D:C70A.0002/input/input3
    [    2.624409] hid-generic 0003:046D:C70A.0002: input,hiddev0,hidraw1: USB HID v1.11 Mouse [Logitech BT Mini-Receiver] on usb-0000:00:1a.1-1.3/input0
    ...
    [   12.648738] usb 2-1.1: New USB device found, idVendor=046d, idProduct=c709
    [   12.648831] usb 2-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
    [   12.648935] usb 2-1.1: Product: BT Mini-Receiver
    [   12.649018] usb 2-1.1: Manufacturer: Logitech
    [   12.649102] usb 2-1.1: SerialNumber: 000361D78B18
    ...
    [   12.816226] Bluetooth: Core ver 2.20
    [   12.816581] NET: Registered protocol family 31
    [   12.816926] Bluetooth: HCI device and connection manager initialized
    [   12.817505] Bluetooth: HCI socket layer initialized
    [   12.817860] Bluetooth: L2CAP socket layer initialized
    [   12.818211] Bluetooth: SCO socket layer initialized
    [   12.874658] usbcore: registered new interface driver btusb
    ...
    [   14.876026] Bluetooth: hci0 command 0x1003 tx timeout
    ...
    [   18.797929] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
    [   18.797949] Bluetooth: BNEP filters: protocol multicast
    [   18.797959] Bluetooth: BNEP socket layer initialized
    [   18.876447] Bluetooth: RFCOMM TTY layer initialized
    [   18.876472] Bluetooth: RFCOMM socket layer initialized
    [   18.876490] Bluetooth: RFCOMM ver 1.11

    A comparison between the dmesg from Tails and the one from Kali: there are some minor differences but one in particular may be important: the dmesg output from Tails does not include the "Bluetooth:" lines. I'm not sure if that is relevant though... the Tails kernel is 3.16.0 while the Kali kernel is 4.3.0.

    Any suggestions on how I can troubleshoot further? Not sure where to start looking.
    Last edited by PracticalEquinox84; 2016-09-07 at 03:06. Reason: submitted too soon. add additional info.

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