2016.2 installed but hanging early during startup

[Hunter23]

Hi Everybody,

Joined the forum today to get advice on an issue with completing the install of KL2016.2 on a Dell Inspiron laptop with Windows 10 in dual boot. I was surprised at the large number of messages posted about installation issues with KL so seems as though I a not alone but I couldn't find any reference to my particular issue hence the query. First off I am a relative Linux newbie - familiar with it to a point but have spent most of my years in Windows (sorry!).

I started this journey a couple of days ago by attempting to put KL onto a bootable USB device using the standard guides provided on the KL forum. Seemed to work fine and laptop did boot to initial menu screen but when I selected live version it was always hanging and never completed loading. I tried using the same USB device on my desktop machine and it worked fine so assumed to be no issue with the USB and software on it.

Today I figured I would try the dual boot option on the laptop. Went through the install procedure fine using the same USB to install KL from and I now have the option to boot KL or windows, with KL now occupying the MBR.
When I launch the "Kali GNU/Linux" option from the "GNU GRUB Version 2.02~beta2-36" menu it stalls very early. All that I see on screen are the 3 lines below and from reading about these errors it didn't necessarily mean they were the showstoppers.

/dev/sda7: clean, 320046/11763712 files, 2871457/47032064
[ 7.285580] tpm_crb MSFT0101:00: can't request region for resource [mem 0xfed40040-0xfed4103f]
[ 8.683628] lwlwifi 0000:02:00.0: Unsupported splx structure

Could you KL Superheroes give me some troubleshooting tips as to where to start looking with this? I can get to a command line so can navigate and look at things but there isn't much to go on. How do I begin to evaluate where it's stalling?
The fact that I could run the USB version on my desktop but not the laptop made me think it may be a video driver issue but no one else reporting similar with Intel and AMD Radeon R7 graphics, so it was just a guess.

Further update from today (01/12)

I booted KL into recovery mode and ran journalctl -xb to look for any obvious errors.* Found a few strange entries related to failures in: -

- fjes module verification failure,
"fjes: module verification failed: signature and/or required key missing - tainting kernel"

- tpm_crb failing with error -16
"tpm_crb MSFT0101:00: can't request region for resource [mem 0xfed40040-0xfed4103f]
tpm_crb: probe of MSFT0101:00 failed with error -16"

- iwlwifi unsupported splx structure
"iwlwifi 0000:02:00.0: Unsupported splx structure"

- CRAT table not found

- rescue.service failure with no such file or directory for /bin/Plymouth
"rescue.service: Failed at step EXEC spawning /bin/Plymouth: no such file or directory"

The rescue service error was the last entry.

Thanks in advance for any help !* My laptop is pretty much useless until I get this fixed so will keep looking for solutions.

[Hunter23]

Situation has improved based on today's activity....

I retrieved and applied many updates through the apt-get update and apt-get dist-update commands, and my KL desktop appeared first time after the reboot. dunno what the original issue was but the update catchup has removed it - good news.

But...I now have some different issues which have appeared but are not catastrophic so would appreciate some input as to whether to ignore or attempt to fix.....here's the current issues I am seeing through the journalctl -xb command...

1. Seeing lots of errors with my iwlwifi interface...see below. The wifi card is working as it is detecting AP's around, but the errors below are just repeating constantly in the journal file.

Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: Microcode SW error detected. Restarting 0x2000000.
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR values:
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: (2nd byte of CSR_INT_COALESCING is CSR_INT_PERIODIC_REG)
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_HW_IF_CONFIG_REG: 0X00c89200
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_INT_COALESCING: 0X0000ff40
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_INT: 0X00000000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_INT_MASK: 0X00000000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_FH_INT_STATUS: 0X00000000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_GPIO_IN: 0X00000000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_RESET: 0X00000000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_GP_CNTRL: 0X080403cd
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_HW_REV: 0X00000210
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_EEPROM_REG: 0Xd55555d5
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_EEPROM_GP: 0X00000000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_OTP_GP_REG: 0Xd55555d5
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_GIO_REG: 0X001f0042
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_GP_UCODE_REG: 0X00000000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_GP_DRIVER_REG: 0X00000000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_UCODE_DRV_GP1: 0X00000000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_UCODE_DRV_GP2: 0X00000000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_LED_REG: 0X00000060
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_DRAM_INT_TBL_REG: 0X8846afdc
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_GIO_CHICKEN_BITS: 0X27800200
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_ANA_PLL_CFG: 0Xd55555d5
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_MONITOR_STATUS_REG: 0Xd3b7f777
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_HW_REV_WA_REG: 0X0001001a
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: CSR_DBG_HPET_MEM_REG: 0Xffff0000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: FH register values:
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: FH_RSCSR_CHNL0_STTS_WPTR_REG: 0X46663100
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: FH_RSCSR_CHNL0_RBDCB_BASE_REG: 0X046663e0
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: FH_RSCSR_CHNL0_WPTR: 0X000000c8
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: FH_MEM_RCSR_CHNL0_CONFIG_REG: 0X80801114
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: FH_MEM_RSSR_SHARED_CTRL_REG: 0X000000fc
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: FH_MEM_RSSR_RX_STATUS_REG: 0X07030000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: FH_MEM_RSSR_RX_ENABLE_ERR_IRQ2DRV: 0X00000000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: FH_TSSR_TX_STATUS_REG: 0X07ff0001
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: FH_TSSR_TX_ERROR_REG: 0X00000000
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: Start IWL Error Log Dump:
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: Status: 0x00000000, count: 6
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: Loaded firmware version: 22.361476.0
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: 0x000014FC | ADVANCED_SYSASSERT
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: 0x000002F0 | trm_hw_status0
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: 0x00000000 | trm_hw_status1
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: 0x00043850 | branchlink2
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: 0x0004A5E8 | interruptlink1
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: 0x00000000 | interruptlink2
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: 0x00000E01 | data1
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: 0x00000000 | data2
Dec 01 17:31:37 KL2016 kernel: iwlwifi 0000:02:00.0: 0x01010000 | data3

2. There are lots of errors noted in the journalctl output at different stages, but doesn't seem to be affecting the usability much. Should I be concerned or only look further if something doesn't work? e.g.
"Failed to start Zeitgeist activity log service"
"Unit dbus-org.bluez.service not found"
"Link layer type 113 not ethernet or fddi"
"firmware: failed to load iwlwifi-7265D-xx,ucode (-2)"
Still seeing the "iwlwifi unsupported splx structure" error
Still seeing the tpm_crb MSFT0101:00: cant request region for resource (mem...) error.

Learned a lot about Linux today so feel that I've made some progress - just not sure whether any of the errors I am seeing are significant or not.

Many Thanks....!

[itsCys]

Good day sir Hunter23

I'm currently in the same situation as you. I also have Dell Inspiron 15 5000 series. Kali live didnt work for me so I also opted for Dual boot.

I cant get past this error.
/dev/sda7: clean, 320046/11763712 files, 2871457/47032064
[ 7.285580] tpm_crb MSFT0101:00: can't request region for resource [mem 0xfed40040-0xfed4103f]
[ 8.683628] lwlwifi 0000:02:00.0: Unsupported splx structure

I tried the recovery mode but apt-get update doest work for me. It just says it failed to resolve.

Did you by any chance solve this? If yes. Please advice. Thank you!

PS: This is the only thread i can find that discussed this problem.
I have 0% experience in linux.