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Thread: My computer screen goes blank

  1. #1
    Join Date
    2017-Mar
    Posts
    4

    Question My computer screen goes blank

    Hi. I write them because when I am using Kali Linux, mainly the Firefox browser, the screen goes blank and today I notice that the keyboard is no longer detected by the computer. When I connect and disconnect the mouse and keyboard, I notice that the screen goes from white to yellow.

    I leave some photos I take.

    The data on my computer is.
    Mother: AMD Athlon 64 bit Dual Core.
    Operative system: Kali GNU / Linux Rolling 64bits. Version 2017.1
    Hard disk: 1 terabit.


    I leave the links of the photos
    http://subefotos.com/ver/?d96457b784...c2a6348cfo.jpg

    http://subefotos.com/ver/?3dc6de4d92...51f8c8d09o.jpg

    https://subefotos.com/ver/?73c4e71be...ao.jpg#codigos

    http://subefotos.com/ver/?6aaf33f5f8...754430535o.jpg

  2. #2
    Join Date
    2013-Apr
    Location
    Kali forums
    Posts
    773
    When your screen goes out, can you get to a console boot prompt with Ctrl+Alt+F3?

    Any errors in the output of dmesg, or in /var/log?

  3. #3
    Join Date
    2017-Mar
    Posts
    4
    Hi grid. Pressing Ctrl + Alt + F3 will not do anything. Also on screen does not show me any error as it is left blank, as seen in the image.

  4. #4
    Join Date
    2013-Apr
    Location
    Kali forums
    Posts
    773
    I'm reluctant to follow links, but your description makes sense

    Ok, so whatever is happening is fatal. Can you run Kali live on this machine from a bootable image? Did an older install of Kali work on this machine?

  5. #5
    Join Date
    2017-Mar
    Posts
    4
    Hi grid. I had installed a previous version to Kali Linux 2017.1, if I was not mistaken it was Kali 1.10, I spent exactly the same, for that reason I decided to install from a DVD to the new version and the problem remains the same.

  6. #6
    Join Date
    2013-Apr
    Location
    Kali forums
    Posts
    773
    Not sure I follow part of your post. Can you boot this machine from a USB or DVD image of Kali, and run Kali in live mode?

  7. #7
    Join Date
    2017-Mar
    Posts
    4
    In the end the problem was in environment (version) that is installing. Now install another environment and it works 10 points.

  8. #8
    Join Date
    2013-Apr
    Location
    Kali forums
    Posts
    773
    Glad you got it working

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