no sound in kali, sound through headphones works, already installed alsa and pulseaudio

[r0tati0n]

Hello,

I have a problem with sound on kali.
I run latest kali, MATE desktop, but have no sound on the speakers.
I have sound when I plug in headphones. On a parallel windows 8.1 installation sound works fine.

I already installed alsa and pulseaudio, but still the problem.
I already did "systemctl -- user enable pulseaudio" and start, but nothing.
I can start the daemon itself with --system but still get no audio from the main speakers. When I plug in a headphone, I get sound through that.

Could you please help me getting normal sound?


laptop is a panasonic Toughbook CF-53, sound device seems to be "hda intel pch".

Using speaker test I can create sound, I see the sound bar moving in the sound preferences, but no sound from the speakers.
I unmuted everything in alsamixer.

[MrChausson]

Hi r0tation,

Did you set the output speaker to the built-in audio in the settings of kali ?
You may have USB headphones which are using an external sound card so when you plug them kali automatically set the output to the external card.

I mean this:


I hope you'll find the solution,
MrChausson

[r0tati0n]

Yes, it is set to built-in Audio.
The headphones are normal ones, no USB. They plug in to the 3.5mm port.

[r0tati0n]

I found something:

I booted windows (multiboot), unmuted the speakers and played sound. Speakers worked.
Then I rebooted to kali and suddenly sound was working on the normal speakers, before it was certainly not muted.

Why was the unmuting in windows carried over to kali?

[MrChausson]

I found something:

I booted windows (multiboot), unmuted the speakers and played sound. Speakers worked.
Then I rebooted to kali and suddenly sound was working on the normal speakers, before it was certainly not muted.

Why was the unmuting in windows carried over to kali?

I don't now, it must be a problem specific to your laptop's audio card.