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Thread: GUI is frozen at login

  1. #1

    GUI is frozen at login

    Hello, I'm having an issue with the GUI being frozen when I try and login. I have all the latest package/firmware updates, and I am using KDE plasma desktop. Basically when I boot up, I can see the GUI and login page, but as soon as I try and login it just freezes. I switched to the terminal by pressing CTRL-3, and I used htop and I checked dmesg and other log files but I can't find any reason why it would be crashing. Can someone help me troubleshoot this?

  2. #2
    Join Date
    2018-Nov
    Posts
    8
    Hello, did you tried to click on the little engine icon and change from KDE to system x11 default and see if it works?
    also you can try this, during booting enter recovery mode, after that log in as root and type
    nano /etc/default/grub

    go to the line GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" and add acpi=off at the end. so it will look like this GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=off" it could be possible "splash" is missing but it should work anyway.
    after this press CTRL+X then Y and Enter
    type sudo update-grub and then reboot. let me know what happend.

  3. #3
    Join Date
    2013-Apr
    Location
    Kali forums
    Posts
    799
    Hmm, am guessing it's a video card issue; what kind is it? While I don't have one, Nvidia cards have seemed problematic in the past. Do you get the same problem when using the gnome GUI?

  4. #4
    Join Date
    2016-Dec
    Location
    California
    Posts
    26
    To clarify...
    + boot to GUI login screen... works
    + type username and password... works
    + click Login then hang

    If that is correct then
    continually and vigorously move the mouse pointer around the screen

    Does the mouse pointer freeze?
    --or--
    Does login continue to the desktop?

  5. #5
    Join Date
    2018-Feb
    Posts
    1
    Quote Originally Posted by n0r View Post
    Hello, did you tried to click on the little engine icon and change from KDE to system x11 default and see if it works?
    also you can try this, during booting enter recovery mode, after that log in as root and type
    nano /etc/default/grub

    go to the line GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" and add acpi=off at the end. so it will look like this GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=off" it could be possible "splash" is missing but it should work anyway.
    after this press CTRL+X then Y and Enter
    type sudo update-grub and then reboot. let me know what happend.

    code worked thanks but keyboard and mouse not working after login

    To clarify...
    + boot to GUI login screen... works
    + type username and password... works
    + click Login .....works
    + after login keyboard and mouse ...hangs not working
    Last edited by cipherhat; 10 Hours Ago at 08:00. Reason: Merging posts

  6. #6
    Join Date
    2018-Nov
    Posts
    8
    It seems that you have a problem with Xorg.
    Can you please post your xorg.conf file to see what's going on. You can find it in etc/X11/xorg.conf

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