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Thread: Periodical 5-10sec freezes in XFCE/Browser/Any Application

  1. #1
    Join Date
    2022-Jul
    Posts
    5

    Periodical 5-10sec freezes in XFCE/Browser/Any Application

    System Information:

    • Kali Version: 2023.4 XFCE
    • Kali Installation: SSD
    • Host: ThinkPad T470
    • HDD: ADATA SU760



    Issue Description:

    Ever since the installation of Kali Linux (approximately 2 weeks ago), I have been experiencing periodic freezes in active applications, forcing me to halt any work for 5 to 10 seconds. The issue persists since the installation

    Upon investigating, I found the following I/O error in the dmesg output related to the device /dev/sda:

    Code:
    [301424.403939] ata3: SATA link up 6.0 Gbps (SStatus 133 SControl 300)[301424.409356] ata3.00: ACPI cmd f5/00:00:00:00:00:a0(SECURITY FREEZE LOCK) filtered out
    [301424.409362] ata3.00: ACPI cmd ef/10:03:00:00:00:a0(SET FEATURES) filtered out
    [301424.431121] ata3.00: ACPI cmd f5/00:00:00:00:00:a0(SECURITY FREEZE LOCK) filtered out
    [301424.431128] ata3.00: ACPI cmd ef/10:03:00:00:00:a0(SET FEATURES) filtered out
    [301424.446402] ata3.00: configured for UDMA/133
    [301424.458551] scsi_io_completion_action: 4 callbacks suppressed
    [301424.458558] sd 2:0:0:0: [sda] tag#17 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=30s
    [301424.458563] sd 2:0:0:0: [sda] tag#17 Sense Key : Illegal Request [current]
    [301424.458565] sd 2:0:0:0: [sda] tag#17 Add. Sense: Unaligned write command
    [301424.458568] sd 2:0:0:0: [sda] tag#17 CDB: Read(10) 28 00 02 96 65 80 00 00 08 00
    [301424.458569] blk_print_req_error: 4 callbacks suppressed
    [301424.458571] I/O error, dev sda, sector 43410816 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 2
    [301424.458610] ata3: EH complete

    Additionally, there is another possibly related error:

    Code:
    [301424.085138] ata3.00: status: { DRDY }
    [301424.085140] ata3.00: failed command: WRITE FPDMA QUEUED
    [301424.085142] ata3.00: cmd 61/08:f0:70:8b:55/00:00:06:00:00/40 tag 30 ncq dma 4096 out
                             res 40/00:ff:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)                                                                                                                                    
    [301424.085148] ata3.00: status: { DRDY }
    I have also checked the SMART attributes of the drive and found no issues, with Reallocated_Sector_Ct showing 0.

    Code:
    ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
      1 Raw_Read_Error_Rate     0x002f   100   100   050    Pre-fail  Always       -       0
      5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
      9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       4680
     12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       2529
    177 Wear_Leveling_Count     0x0032   100   100   000    Old_age   Always       -       118
    181 Program_Fail_Cnt_Total  0x0032   100   100   000    Old_age   Always       -       0
    182 Erase_Fail_Count_Total  0x0032   100   100   000    Old_age   Always       -       0
    192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       41
    194 Temperature_Celsius     0x0032   100   100   000    Old_age   Always       -       26
    195 Hardware_ECC_Recovered  0x0032   100   100   000    Old_age   Always       -       0
    196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
    199 UDMA_CRC_Error_Count    0x0032   100   100   000    Old_age   Always       -       0
    232 Available_Reservd_Space 0x0032   100   100   000    Old_age   Always       -       100
    241 Total_LBAs_Written      0x0032   100   100   000    Old_age   Always       -       336297
    242 Total_LBAs_Read         0x0032   100   100   000    Old_age   Always       -       209235
    245 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -       513329

    • I have come across an article suggesting that a faulty drive may be the cause. However, after inspecting the S.M.A.R.T, the drive seems to be healthy.
    • One potential solution I found is running the repair utility fsck, but I am unsure if this is a safe option.


    I would appreciate any guidance to help with the problem!

  2. #2
    Join Date
    2022-Jul
    Posts
    5
    The trouble arose from a faulty drive. Yet, it didn't stand out when using Windows, so I assumed it was a Linux problem.

    Freezes were solved by moving the system to a new drive.

  3. #3
    Same problem here, everything goes weong after (about 20) minutes of using kali linux, while my kali is alongside windows 10 installed, my PC is (Lenovo 4GB Ram, core i5 8th g)
    SSD hard drive, please any help?

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